FAQ

FAQ

Who do I call when I need technical help?

Please call our Technical Help Desk on +44 (0)1275 557599 or email tech.support@kliklok-int.com

How quickly can KLIKLOK supply a service engineer?

KLIKLOK will provide responsive support as required, either through immediate telephone support or the rapid despatch of a Field Service Engineer if needed

How long can KLIKLOK supply spare parts for my machine?

KLIKLOK will provide reactive full parts support throughout the working life of the machine

How do I identify what part I need?

KLIKLOK provides detailed manuals to allow the user to identify replacement parts. Alternatively our experienced Parts Team is just a phone call away on +44 (0)1275 557520 or email spares@kliklok-int.com

What machine training does KLIKLOK offer?

KLIKLOK can provide both operator and engineer training, either in an informal ‘around the machine’ style or a more formal ‘classroom’ based format.

Does KLIKLOK offer a service agreement?

Yes, KLIKLOK can offer you a service agreement which is tailored specifically to meet your individual needs. Please contact our Service Manager on tech.support@kliklok-int.com to request more details.

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